Shipping policy

Thank you for shopping with Wall Art Gallery. We are committed to delivering your artwork safely and efficiently. Please review our shipping policy below for information about order processing, delivery times, and shipping services.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are processed Monday through Friday, excluding weekends and public holidays. During peak seasons or promotional events, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Destinations

We proudly offer worldwide shipping, including:

• United States
• United Kingdom
• Canada
• Australia
• Europe
• Asia
• Middle East
• And many other international destinations

If your country is unavailable during checkout, please contact our customer support team for assistance.

Estimated Delivery Times

Delivery estimates begin after your order has been processed.

Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated during checkout based on your delivery location and selected shipping method.

From time to time, we may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.

Tracking information may take 24–48 hours to become active after shipment.

Packaging

Every piece of artwork is carefully packaged using protective materials to help minimize the risk of damage during transit.

Our goal is to ensure your order arrives safely and ready to display.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your local customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

Wall Art Gallery cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Shipments

While we work with trusted shipping partners, occasional delays may occur.

If your package has not arrived within the estimated delivery timeframe, please contact us, and we will gladly assist in locating your shipment.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

To help us resolve the issue promptly, please include:

• Your order number
• Photos of the damaged product
• Photos of the packaging
• A brief description of the issue

Our team will review your request and work toward an appropriate solution.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Wall Art Gallery

Email: Contact@wallartgallery.org

Phone: +971 56 240 2412

Address: Mussafah 32/1, Abu Dhabi AZ, United Arab Emirates

We appreciate your trust in Wall Art Gallery and look forward to delivering artwork that brings beauty and inspiration to your space.